Privacy Policy
1. Who We Are
Romeox Capital LLC DBA BreakEven Trail is a Florida limited liability company operating at 7950 NW 53rd Street, Suite 337, Miami, FL 33166, United States. We develop and distribute BreakEven Trail™, a trade management tool for the NinjaTrader® 8 platform (accessible from the Indicators menu).
Our payment processor and Merchant of Record is Lemon Squeezy (Lemon Squeezy, Inc.), which processes all purchases on our behalf and manages its own privacy practices in accordance with its Privacy Policy. Stripe is used by Lemon Squeezy as the underlying payment infrastructure.
2. Data We Collect
When you purchase BreakEven Trail through our store (powered by Lemon Squeezy), Lemon Squeezy collects your name, email address, billing address, and payment information. We receive from Lemon Squeezy a notification of your purchase containing your name, email, order ID, and amount — but not your full payment card details.
During checkout, we collect the email address associated with your NinjaTrader® account for the sole purpose of activating your product license. This email is transmitted to the NinjaTrader Ecosystem API via a secure server-to-server connection and is not stored beyond what is necessary for license management. It is not used for marketing communications.
Our website may collect standard server logs including IP addresses, browser type, referring URLs, and pages visited. This data is used for security monitoring and technical diagnostics. We do not use third-party advertising trackers or behavioral analytics tools.
If you contact us via email at support@breakeventrail.com, we retain the content of your communications for as long as necessary to resolve your inquiry and comply with applicable legal obligations.
3. How We Use Your Data
We use the information we collect solely to:
- Process your purchase and activate your NinjaTrader® software license;
- Send you license confirmation and installation instructions;
- Respond to your support requests;
- Comply with legal obligations (tax records, fraud prevention);
- Monitor and improve the security and reliability of our services.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Sharing
We share limited personal data only with the following parties and only as necessary:
- Lemon Squeezy — Merchant of Record for all purchases. Processes payment data under their own privacy policy.
- NinjaTrader Group, LLC — We transmit your NinjaTrader account email to the NT Ecosystem API solely to create your product license. This transmission occurs via a secure, encrypted server-to-server connection.
- HostGator / Newfold Digital — Our hosting provider stores website files and server logs on servers located in the United States.
We do not share personal data with advertisers, data brokers, or analytics platforms.
5. Cookies
Our website uses minimal cookies necessary for the checkout overlay provided by Lemon Squeezy's lemon.js script. No advertising cookies or cross-site tracking cookies are set by us. You may disable cookies in your browser settings; this may affect the checkout experience.
6. Data Retention
We retain order and license records for seven (7) years to comply with US tax law. Support email communications are retained for two (2) years. Server logs are retained for ninety (90) days. Your NinjaTrader account email is retained only as part of the license activation log for as long as the license remains active.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access — Request a copy of the personal data we hold about you;
- Correction — Request correction of inaccurate data;
- Deletion — Request deletion of your data, subject to our legal retention obligations;
- Restriction — Request that we restrict processing of your data;
- Portability — Request your data in a portable format.
EU/EEA residents (GDPR): You have the right to lodge a complaint with your local supervisory authority.
California residents (CCPA): You have the right to know what personal information is collected, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, contact us at support@breakeventrail.com. We respond within 30 days.
8. Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, or destruction. All data transmissions between our webhook server and the NinjaTrader API are encrypted via TLS. Webhook payloads from Lemon Squeezy are authenticated via HMAC-SHA256 signature validation before processing.
No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page. Continued use of our website or software after such changes constitutes your acceptance of the updated policy. The current version is always available at breakeventrail.com/legal/privacy.
10. Contact
For privacy-related questions or requests:
Romeox Capital LLC DBA BreakEven Trail
7950 NW 53rd Street, Suite 337
Miami, FL 33166
United States
Email: support@breakeventrail.com
Website: breakeventrail.com